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Infrastructure Management  

Kodex Consulting is focused on the growth and success of your business while protecting the integrity of your business data and maximizing your productivity.

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OUR SERVICES

Infrastructure Management 

Reliable business performance depends on constant monitoring and proactive maintenance of business systems. Our experienced engineers maintain and monitor from a central network operations center to ensure your business data is protected. We utilize proactive methodologies to deliver the solutions clients require to maintain a competitive edge and maximize productivity.

Our Maintenance and Monitoring Approach

Kodex Consulting sets aside a predetermined number of hours each month to maintain a client’s computing environment. These service hours provide a rapid response to minimize downtime and increase workplace efficiency.

 

Key features of a maintenance contract:

  • Cloud computing (public and private offerings)

  • Site documentation and management of warranties and software

  • Continual monitoring and rectification of your network

  • Internet connectivity and firewall

  • Security monitoring

  • Golden image updates

  • Data replication to public or private clouds

  • Daily backup monitoring and testing of efficacy of backups

  • Regular applicable updates of both system and program files

  • Server maintenance and load balancing of resources

  • Live help desk support (Level 2 and Level 3 engineers only)

  • Regular workstation maintenance

  • Anti-spam and Anti-malware monitoring/rectification

  • Standardized policies and procedures

  • UPS and backup disaster testing

  • Disaster recovery

  • Email and messaging services

 

With Kodex Consulting on your side, your company will maintain smooth, functioning systems with the backing of the most qualified engineers with up-to-date equipment. Let our specialists assist you by providing a personalized review of your company’s IT infrastructure.

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